Posted on Lisa Russ2025-10-06Trustindex verifies that the original source of the review is Google. I would like to express my sincere gratitude to Matt for his exceptional service. He exceeded his responsibilities by adding a heat pump to my home purchase. Without prior acquaintance, he took the initiative to visit the property and assess the job requirements. On the same day, he contacted me to confirm that he could complete the task within a few hours, providing a reasonable price. I was delighted not only by the affordability but also by his ability to schedule the work for the following week. After searching for a month for someone to undertake this project, I encountered numerous companies unwilling to travel to my area. However, Matt not only accepted the job but also executed it with remarkable skill and efficiency, all while keeping costs manageable. I wholeheartedly recommend him and his company to anyone seeking honesty, quality workmanship, and a customer-first approach. Thank you, Matt, for your outstanding support "Lisa Russ"Posted on Brianne Hess2025-10-06Trustindex verifies that the original source of the review is Google. Matt and his team are amazing! Extremely professional and meticulous in their work. Matt is fast at addressing issues and accommodating when it comes to scheduling, even going as far as making weekend visits. His installation techniques and HVAC knowledge are something to be proud of! Best in LaFollette! Matt has faith in his units, and I have faith in Matt.Posted on Josiah Name2025-09-26Trustindex verifies that the original source of the review is Google. Scheduling was very simple and the person organizing dispatch was courteous. The technician was professional in appearance and behavior. Initially we had scheduled for an annual maintenance which was quoted at $199 but as it turned out we were having problems with our evaporator coil freezing so that was reduced to a diagnostic service call for only $80; that was my mistake for scheduling it as an annual checkup as opposed to a service call so I don't know that the tech was prepared to do cleaning and/or repairs. He did inspect the equipment however, after finding our return vents suboptimal are evaporator coil clogged and potentially a bad capacitor and dirty fan blades and our outdoor condenser was reportedly " very loud but in operable condition with no leaks in the system" he was adamant that we either spend several thousand dollars having them clean the air handler and replacing some maintenance Parts such as the capacitor, cleaning the fan, and replacing the evaporator coil which involves evacuating the coolant, cutting out the evaporator coil from the copper lines and resetting a new evaporator coil in its place. Alternatively we were offered the option to replace the outdoor condenser and the indoor Handler with some modifications being made to the ductwork to improve return air for approximately $9,000. I disassembled the air handler and cleaned the fan and had a technician from another local company come out and look at the system. they disassembled and cleaned the evaporator coil without having to cut the lines and then rechecked the pressures at the condenser and found the improvements in aiflow had raised pressures at the condenser and solved our freezing problem, he also took the time to evaluate our duct work and while not optimal for an older house the system setup is quite common and should be more than sufficient for the requirements of the air handler furthermore they offered to help us find appropriate filters for the returns to prevent the evaporator coil from getting clogged in the future and advised on appropriate filters to use at the air handler. they evaluated the condenser and found that it was no louder than normal and in good working order. How *long* it stays working... we'll see EDIT: after having a discussion with the owner Matt, I understand his point of view about wanting to remove the coil to clean it to prevent potential liability for damage to the lines that looked likely to occur. The options that he gave us a replacing components versus replacing the entire system were reasonable and allowed us to pick from within our interests and budget. It was not high pressure sales pitch or anything like that. but as always folks, if money is tight a second opinion on such a big project never hurts.Posted on Kristopher Herring2025-09-14Trustindex verifies that the original source of the review is Google. These guys are professional, and truly do everything to provide the best service. Very knowledgeable and not afraid to spread that knowledge with you. Matt is an excellent guy and I look forward to having more work done soon!Posted on Pamela Olivio2025-09-10Trustindex verifies that the original source of the review is Google. Very professional and works very good and cleans up. Would recommend them very highly.Posted on Eric Eyink2025-09-02Trustindex verifies that the original source of the review is Google. Thermostat Heating and Cooling were awesome to work with. Did exactly what they said they were going to do when they said they were going to do it. Highly recommend them for any HVAC needs.Posted on Sydney Anne2025-08-26Trustindex verifies that the original source of the review is Google. A big thank you to Matt and his crew! They were a pleasure to work with -- friendly, professional, informative, and efficient. Great customer service, work was done well and quickly, and all at a reasonable price.Posted on Lloyd Hicks2025-08-20Trustindex verifies that the original source of the review is Google. Fast and friendly service,diagnosed the problem in 10 minutes.Same day service tooPosted on Bob Schloemer2025-08-17Trustindex verifies that the original source of the review is Google. Excellent service from TH&C! Our A/C wasn't working when we arrived at Norris Lake and had guests for the weekend. Matt took the time on a Saturday to get our A/C working. Highly recommend.
Our HVAC contractor team brings decades of combined experience to every call. When you reach out, we start with a thorough evaluation of your heating and cooling system. We check electrical connections, test refrigerant levels, inspect burners and heat exchangers, and examine airflow across your entire system.
After our assessment, we explain exactly what we found in plain language. You will receive an honest estimate before any work begins. Most repairs are completed the same day, so you are not left without heating or cooling for long. Our trucks are stocked with common parts, and our technicians have the training to handle everything from simple capacitor replacements to complete system overhauls.
We diagnose and fix cooling issues quickly, so you stay comfortable without long wait times.
Every system we install or service is chosen to fit your home’s size and cooling needs.
We’re proud to serve LaFollette, Jacksboro, Caryville, and Campbell County TN with dependable service and long-term customer relationships.
Campbell County sees hot, humid summers and cold, sometimes bitter winters. Your HVAC system works hard in both extremes, and that wear adds up over time. In LaFollette and the surrounding communities, we commonly see systems that struggle through July and August when humidity spikes, as well as heating failures during January freeze events.
Many homes in the area were built in the 1970s through 1990s, meaning some HVAC equipment is entering its third decade of service. If you have noticed rising energy bills, uneven temperatures between rooms, or your system running almost constantly, it may be time for a professional evaluation. Our contractor team understands the specific challenges that Campbell County homes face and tailors recommendations accordingly.
When your heat pump fails during Campbell County’s unpredictable weather patterns, prompt professional repair service is essential. Heat pumps are particularly popular in East Tennessee due to their dual heating and cooling capabilities, making them ideal for our moderate climate with occasional temperature extremes. Our experienced technicians diagnose and repair all heat pump issues, from refrigerant leaks to compressor failures.
Common heat pump problems in our region include frozen coils during winter months, electrical component failures from power fluctuations, and reduced efficiency from accumulated debris. We service all major brands and models, ensuring your system operates at peak performance year-round. Our diagnostic approach identifies root causes rather than just symptoms, preventing recurring issues that can lead to costly system replacements.
Emergency repair services are available for urgent situations when your heat pump stops working completely. We maintain extensive parts inventory for faster repairs and coordinate with preventive maintenance programs to catch potential problems before they become major failures. Many repairs can be completed the same day, restoring comfort to your LaFollette, LaFollette, Jacksboro, Caryville, and Campbell County TN, or Caryville home quickly and efficiently.
Proactive HVAC maintenance is the cornerstone of reliable climate control in Campbell County’s variable weather conditions. Our comprehensive maintenance programs keep your heating and cooling systems operating efficiently while preventing unexpected breakdowns during peak usage periods. East Tennessee’s humid summers and unpredictable winters demand well-maintained equipment to ensure consistent comfort and energy efficiency.
Our maintenance service includes thorough cleaning of all components, lubrication of moving parts, calibration of controls, and replacement of worn items before they fail. We inspect electrical connections, test safety systems, and verify proper refrigerant levels. This preventive approach extends equipment life significantly while reducing energy consumption and utility costs. Regular maintenance also maintains manufacturer warranties and improves indoor air quality.
Scheduled maintenance visits are timed strategically before peak heating and cooling seasons, ensuring your system is ready when you need it most. We coordinate maintenance with ductwork cleaning and thermostat upgrades for comprehensive system optimization. Our maintenance customers receive priority scheduling for repairs and discounted service rates. Detailed maintenance records help track system performance over time and support informed decisions about equipment replacement when the time comes.
Upgrade your Campbell County home’s climate control with professional smart thermostat installation, bringing modern convenience and energy efficiency to your HVAC system. Smart thermostats offer advanced features like remote control, learning capabilities, and energy usage tracking that are particularly beneficial in East Tennessee’s variable climate. These intelligent devices adapt to your schedule and preferences while optimizing energy consumption throughout the year.
Our certified installation ensures proper wiring, system compatibility, and full feature activation. Smart thermostats can control multiple zones, integrate with home automation systems, and provide detailed energy reports. In our region’s climate, features like geofencing and weather-based adjustments help maintain comfort while minimizing energy waste. Many models offer humidity control integration, essential for managing East Tennessee’s seasonal moisture levels.
Professional installation includes comprehensive setup, user training, and integration with existing central air systems or heat pump equipment. We configure all advanced features and ensure reliable Wi-Fi connectivity for remote access. Smart thermostats often qualify for utility rebates and can significantly reduce energy costs when properly programmed. Our technicians coordinate installation with maintenance services to ensure your entire system operates efficiently with the new controls, providing enhanced comfort for your LaFollette, LaFollette, Jacksboro, Caryville, and Campbell County TN, or Caryville home.
ThermoSTAT Heating & Cooling serves homeowners throughout LaFollette, LaFollette, LaFollette, Jacksboro, Caryville, and Campbell County TN, Caryville, and Campbell County TN, Caryville, and Campbell County Tennessee.
Reliable thermostat installation ensures precise climate control for homes throughout Campbell County’s diverse weather patterns. Whether replacing a failed unit or upgrading to programmable technology, professional installation guarantees accurate temperature control and system compatibility. Proper thermostat installation is crucial in East Tennessee, where systems frequently switch between heating and cooling modes throughout transitional seasons.
Our experienced technicians handle all thermostat types, from basic models to advanced programmable units with multiple zones and scheduling capabilities. We ensure proper wire connections, system compatibility, and accurate calibration for consistent temperature control. Incorrect installation can lead to short cycling, energy waste, and premature equipment failure, making professional service essential for optimal performance.
Installation service includes testing all functions, programming setup assistance, and user instruction for maximum benefit. We coordinate thermostat installation with heating system repairs and cooling system maintenance to ensure complete system optimization. Many homeowners choose thermostat upgrades during system inspections when outdated controls are identified. Our installation service includes warranty coverage and follow-up support to ensure your new thermostat provides years of reliable climate control for your LaFollette, LaFollette, Jacksboro, Caryville, and Campbell County TN, or Caryville home.
Enhance your Campbell County home’s air quality with professional UV air purifier installation, utilizing advanced ultraviolet technology to eliminate harmful microorganisms in your HVAC system. UV purifiers are especially effective in East Tennessee’s humid climate, where mold, bacteria, and viruses can thrive in ductwork and cooling coils. These systems provide continuous air sanitization without producing ozone or requiring filter replacements.
Our installation process integrates UV purifiers directly into your existing ductwork or air handler, ensuring maximum exposure to circulating air. Professional placement is critical for effectiveness, requiring precise positioning and proper electrical connections. UV systems work continuously, destroying DNA in microorganisms as air passes through your HVAC system. This technology is particularly beneficial for homes with family members who have allergies, asthma, or compromised immune systems.
We coordinate UV purifier installation with duct sanitizing services for comprehensive air quality improvement. Regular lamp replacement and system monitoring ensure continued effectiveness. Many homeowners combine UV purification with air scrubber technology for maximum air quality benefits. Our certified technicians ensure proper installation and provide ongoing maintenance recommendations. Professional installation includes safety testing and performance verification, giving your LaFollette, LaFollette, Jacksboro, Caryville, and Campbell County TN, or Caryville family confidence in cleaner, healthier indoor air supported by clean ventilation systems.
A properly sized unit cools every room evenly, avoiding hot spots and cold drafts throughout your home.
When your AC matches your home’s square footage and insulation, it doesn’t need to overwork, helping you save on energy costs.
Oversized systems cycle on and off too often, while undersized ones run constantly. Both lead to faster wear and tear.
Correctly sized units remove humidity effectively, keeping your indoor air more comfortable during LaFollette, Jacksboro, Caryville, and Campbell County TN’s humid summers.
Proper sizing means less strain on the compressor and other key components, minimizing breakdowns and repair costs.